Guernsey Island Rib Voyages
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Terms & Conditions

ALBERT PIER

All trips for the remainder of the 2020 season are running from the Albert Pier so please meet us at the Visit Guernsey cruise line tent with the blue and white striped roof (behind Pier 17 Restaurant) no less than 15 minutes before your trip departs. Please wait on the pier, not on the pontoon, we will come and collect you.

Bookings

The Company operates an electronic reservation system. Upon payment, confirmations are issued by our website which may or may not be printed by the passenger. A printed ticket is not necessary as passengers are permitted to board in accordance with the passenger list issued by the reservation system.

 

Boarding times

Passengers should present themselves at our boarding point at the Inter-Island Quay no less than 15 minutes before the advertised departure time for the trip.

 

Cancellation

Passengers may cancel their bookings at any time up to 48 hours before the scheduled departure time and receive a full refund, but for cancellations notified within 48 hours no refund will be given. The same terms apply to vouchers. Cancellations must be notified by e-mail. If you did not book direct with us then please cancel with the booking agent.

 

Changes

If you wish to change your booking more than 48 hours ahead, every effort will be made to find you a suitable alternative trip of the same value. However, for changes notified within 48 hours of departure no refund will be given. The same terms apply to vouchers. Changes must be notified by e-mail.  If you did not book direct with Island RIB Voyages then please make changes with the booking agent.

 

No-shows

No refund will be made to passengers who do not present themselves at the kiosk in time to board the trip they have booked.

 

Special offers and promotions

Fare offers and promotions are not retrospective. Bookings made before the commencement of an offer or promotion are charged at the price prevailing at the time of booking.

 

Weather

In the event that weather conditions on the route are likely to make the passage dangerous or unreasonably uncomfortable the Company reserves the right to cancel the trip or change the route. If the trip has to be cancelled, passengers will be offered a full refund or an alternative booking.

 

Minimum Passengers

Each service is subject to a minimum number of 6 people. If the minimum can not be met, The Company reserve the right to cancel the trip. In such case an alternative sailing or refund will be offered.

 

Health restrictions

We do not recommend our trips for pregnant women or those with back problems. The decision to travel is the passenger’s own and we accept no liability for any issues arising from pre-existing health conditions.

 

Refusal of carriage

The Company reserves the right to deny carriage to any passenger whose mental or physical state, or impairment from alcohol or drugs, may present a risk to himself, other passengers or the safe operation of the vessel.

Passengers on trips to France must be in possession of a valid passport which must be shown on boarding.

The Captain’s decision is final.

No refund is made in cases of refusal of carriage.


 

Instagram

Dolphins, dolphins and more dolphins! Aren’t we Dolphins, dolphins and more dolphins! Aren’t we lucky?! ☀️🐬
Puffins, seals AND dolphins?!! Best Herm Explorer Puffins, seals AND dolphins?!! Best Herm Explorer this season ☀️
Guess who we saw today?! We can’t wait for the s Guess who we saw today?! We can’t wait for the season to start at the weekend!! See you all soon 😁☀️
The search is on! We are looking for a confident a The search is on! We are looking for a confident and enthusiastic individual to join our team for this 2021 season! It’s a full time position over the summer period starting in April. No experience necessary as we’ll teach you everything on the job! If you’re interested please send us your CV to bookings@islandribvoyages.com.
Amazing news from the states briefing earlier toda Amazing news from the states briefing earlier today! We can now go ahead and announce that our season will be starting on 2nd April! Trips for the first half of the season are now online and bookable! See you onboard soon 😁
Well if this doesn’t get us excited for the seas Well if this doesn’t get us excited for the season starting soon I don’t know what will! 🐬
Guernsey Island Rib Voyages  
  • +44 [0] 1481 713 031
    [email protected]

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Island RIB Voyages
Clifton House, Clifton
St Peter Port
Guernsey
GY1 1JR

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